Deluxe River Cruise MS Leonora on the Rhine with Christmas Markets SUN

Visa fee and service charge
Domestic connecting flight ticket
Ship Personnel Service Fee (calculated at 15 Euros per person per night and added to your room account as a total of 60 Euros per person)
All alcoholic and non-alcoholic beverages on board
All personal expenses 
Entrance fees to museums and archaeological sites not specified in the program
Travel & Health Insurance and surcharge premium (for guests aged 65 and over)
Tips for drivers and guides
International departure fee

Important information regarding your flight;
* The airport meeting time is generally 2 hours and 30 minutes before the flight, and the details will be communicated separately 2 days before the tour departure. Due to security checks at European airports, you will be transferred to the airport 3 hours before the return flight.
* Departure and arrival times are local times and are determined by the airlines..
* There is limited availability for domestic flight connections; availability must be checked during the final reservation and the arrangements must then be made.
* Cities providing connections other than Ankara and Izmir must also be confirmed.
* Confirmed domestic flight connections are valid for the most suitable domestic flight available within 24 hours. 
* Domestic connection prices may not be valid for groups. Please ask about our special prices.
* The Operator Agency acts as an intermediary between the airline and the passenger and is subject to the Hague Protocol dated 28.09.1955. There may be a risk of delays on scheduled and charter flights, or the times may change before the existing tour and flight. The Operator Agency is obliged to notify you of these changes as soon as possible. Our passengers have purchased the tour knowing and accepting that the flight details may change.

Things you need to know about OUR RIVER TOURS;

• There is no minimum participation requirement for our tour. It is definitely scheduled to operate in December and is conducted with a Turkish-speaking guide.
• Guests holding an ordinary (burgundy) passport need a visa. Multiple Entry / Multiple Schengen)    
• Guests holding a green passport  and service passport do not need a visa.
• You must have a passport valid for 6 months from the end date of the trip and issued no more than 10 years ago.
• Obtaining foreign currency in euros before the trip will make cash payments during your shopping more convenient.
• For purchases of 100 euros or more, you may request a tax refund form. After leaving the European Union, you can complete the tax refund procedures at the last point of exit following customs and other procedures.
• There are no doctors or medical personnel on river vessels. In emergencies, reception will call medical teams from the nearest healthcare facility to the ship within a very short time. However, for any health-related need, our ship stops at the nearest point to medical institutions and assists in the urgent transfer of ill guests to hospitals or similar institutions. We also recommend that you bring the medications you regularly use, together with their prescriptions, and obtain comprehensive travel health insurance.

Healthcare services provided on board and at healthcare facilities are subject to a fee.

• We do not expect you to encounter any problems that could threaten your health in the meals you consume during your ship journey. Nevertheless, when you are not on board, we recommend that you be careful about eating and drinking, consume only bottled water, avoid ice, milk and dairy products, consume meat and fish products that you are sure have been thoroughly cooked, and choose fruits such as bananas and pineapples that can be peeled.
• As you may enter more than one country during your trip, the applicable local time for each port visited by the ship will be stated. Since disembarkation and boarding will take place according to the time at the port where you are located, please adjust your watches accordingly.
• During navigation on river vessels, especially when crossing borders, your mobile phone can be used if your line is enabled for international calls (roaming). Sometimes, your mobile phone may lose signal because there are no base stations in forested areas.
• During your trip, we recommend that our male guests bring a suit and our female guests bring an evening dress for the captain's Welcome & Farewell Cocktail evenings. If traveling during the summer season, we recommend bringing t-shirts, short- and long-sleeved shirts, cotton trousers, shorts, comfortable walking shoes, a light jacket and a thin sweater for the evenings, all of which can be easily put on and taken off. In addition, you may bring a hat, sunglasses, sunscreen, earplugs for possible noise, a camera, a video camera, their chargers and spare memory cards. During the winter season, we recommend clothing that allows you to move comfortably and keeps you warm. The open areas of the ship may be cool in every season while sailing.
• Breakfast, lunch and dinner are served in the main dining restaurant on board. In addition, afternoon tea and light snacks are served at night in the lounge area upstairs.
• The electrical outlets in the cabins are the same as those in Turkey.
• Accommodation at hotels before or after the river cruise program may not be of the same standard as our river ship. They should not be expected to provide the same services. During periods such as fairs, congresses, concerts, events and sports tournaments, hotels may be used at distances greater than the specified kilometers. Triple rooms may be provided depending on hotel availability, and in such rooms the bed provided for the third person may be smaller than standard beds. Triple rooms consist of 1 large bed and 1 additional bed. Since additional beds consist of foldable beds, also known as opening-closing beds and coach beds, participants making reservations for a third person and/or child are deemed to have declared that they accept the possible lack of space and bed type in the rooms. Child discounts are valid for one (1) child staying with 2 adults and meeting the age group specified in the pricing section.
• If hotel accommodation outside our ship is included in the tour program, the breakfasts provided are served in accordance with the breakfast culture of the country visited and generally consist of a limited continental breakfast menu of butter, jam, bread, tea or coffee; for groups, they may be served in a separate room allocated to the group.

SOME TECHNICAL INFORMATION ABOUT OUR RIVER TOURS;

• The times stated in the program were obtained from Sun Express Airlines‘ and Scylla Cruise. Otto Cruise is not responsible for any changes that may occur in the times. Therefore, due to any change in schedule, Otto Cruise may make changes to the days without disrupting the content of the program and the scope of the services.
• The durations of the tours at the ports, the places to be visited and their order are determined by the operator company and may be changed or completely cancelled when necessary.
• Otto Cruise will not be responsible for natural disasters such as rises or falls in river water levels, or force majeure situations such as strikes occurring in level pools / canals or the inability to dock at the planned port.
• Otto Cruise will not be responsible for out-of-program situations that may arise in such cases, such as a change of port or a change in the arrival and departure times at the port.
• During the flight, each passenger is entitled to take one piece of luggage into the cabin measuring 36 cm (height) x 23 cm (width) x 56 cm (length). In addition, each passenger is entitled to take 1 suitcase weighing no more than 20 to 23 kilograms, provided that it is checked into the aircraft's baggage hold.
• One of the dinners you will have during the ship journey is an official dinner, and our guests are expected to bring formal attire for this evening.
• During check-in on the ship, each guest will hand over their passport and receive their cabin key. In some cases, passports may be collected for the ship manifest and local procedures. Passports will be returned on the same day.
• Guests who will make their onboard purchases by credit card must register their credit cards at reception within 5 days after the start of the trip. No charge will be made to your credit card and no specific amount will be blocked during the registration process.
• *The ship's departure times must be strictly observed. At ports, you must board the ship no later than 45 minutes before the ship's departure time. Otherwise, you may not be allowed to board the ship. Otto Cruise will not be responsible for such a situation. Passengers who miss the plane or ship are responsible for the transportation costs required to rejoin the tour.
• It is strictly forbidden to bring alcoholic beverages, irons, hair dryers, water heaters, bottle warmers, electric blankets or similar items onto the ship. There is a hair dryer in every cabin and a water heater in many cabins.
• At the beginning of our ship journey, luggage tags in specific colors will be assigned for your luggage. Filling out these tags completely is extremely important to ensure that your luggage is delivered correctly to your cabins.
• Your luggage may not arrive at your cabin immediately on the ship's first departure day. Therefore, it is advisable to place your essential items in a small hand luggage bag and take it with you on the first day you board the ship.
• On the first day of your trip, a safety drill and presentation will be held so that you can familiarize yourself with the evacuation procedures in an emergency. Participation is extremely important. Your guides and the ship employee responsible for your room will direct you to the meeting point for the drill.
• Every evening, a detailed program for the following day will be left in your cabin. This program contains complete information about all activities on the ship, entertainment events and important notes.
• We kindly ask you to take good care of all your personal belongings throughout the tour. There is a safe in all cabins on the ship where you can store your valuables. Our agency accepts no responsibility for the loss or theft of money and valuable personal belongings left in the cabin or luggage. Support will be provided to send your found belongings to you by cash-on-delivery cargo service from the country where they were found.

At the end of your ship journey, the tags that will be left in your cabins one night beforehand must be attached. You must leave your luggage in front of your cabin doors early in the morning; it will then be collected and lined up in front of the buses that will provide the transfer. It will be collected by the passengers here.