IMPORTANT INFORMATION
The flight times specified in the program are obtained from the respective airline. Our agency is not responsible for any changes that may occur in flight schedules. Therefore, revisions may be made to the program in case of any time changes.
The name, surname, and date of birth information provided during reservation must be complete and accurate as they appear on the passport. No name confirmation will be made afterwards.
Hotel vouchers and flight tickets will be sent to you three days before the tour departure date.
Tours may be subject to changes due to weather conditions. In such cases, our company reserves the right to make necessary arrangements.
It is recommended that guests activate their mobile phones for international use.
All guests are required to carry their round-trip flight tickets and hotel accommodation documents with them. Guests without printed tickets bear full responsibility for entry into the country. ACCOMMODATION & ROOM ARRANGEMENTS
Accommodations are arranged in two-person rooms at 4**** hotels or equivalent ones as specified in the program.
Single room supplement is not included in the price; it is separately indicated in the price list.
Triple rooms are subject to hotel availability, and the third bed may be smaller than a standard bed. It is usually configured as 1 large bed + 1 extra bed. Extra beds are portable and foldable. This arrangement is considered accepted by the guest.
Breakfasts at hotels are served in continental style, appropriate to the culture of the visited country, and in some cases may be served in a separate hall for groups.
VISA & PASSPORT INFORMATION
Vietnam visa (single entry) is included in the package price; visa procedures are handled by our agency.
Singapore is visa-free for Turkish citizens; a stay permit of up to 30 days is granted upon entry.
Passports must be valid for at least six months from the return date and contain at least two blank visa pages.
Upon entry to Vietnam, proof of return ticket and accommodation documents may be requested. TOURS & EXCURSIONS
All city tours included in the program, Halong Bay, Ninh Binh, Ba Na Hills, Cu Chi Tunnels, and Mekong Delta tours are included in the price.
Domestic flights (Hanoi - Danang - Saigon - Singapore) are included in the package price; baggage allowances are subject to airline regulations.
Tours may be cancelled or their content changed due to restrictions imposed by local authorities, road closures, or unfavorable weather conditions. In such cases, our company is not liable.
The Ba Na Hills cable car line may be closed due to maintenance or weather conditions; in this case, an alternative program will be implemented.
OTHER MATTERS
No cancellations or changes can be made to promotional and early booking campaign tours.
Our company acts as an intermediary between the airline and the passenger and is subject to the Hague Protocol dated 28.09.1955. Delays and schedule changes may occur in scheduled or special flights. These situations are considered pre-accepted by guests. Children aged 0-2 do not pay area tax and service fees.
Name changes are free before ticketing; after ticketing, they are subject to a fee of 150 USD in economy class and 600 USD in upper classes. TOUR PARTICIPATION CONDITIONS
The tour program is organized based on a minimum participation requirement of 25 people. If sufficient participation is not achieved, cancellation information will be communicated to you through your agency no later than 20 days before the tour departure date.
In case of a decrease in the number of participants, prices will be recalculated; price differences may occur according to group tiers.
ACCOMMODATION & ROOM ARRANGEMENTS
Accommodations are arranged in two-person rooms at 4**** hotels or equivalent ones as specified in the program.
Single room supplement is not included in the price; it is separately indicated in the price list.
Triple rooms are subject to hotel availability, and the third bed may be smaller than a standard bed. It is usually configured as 1 large bed + 1 extra bed. Extra beds are portable and foldable. This arrangement is considered accepted by the guest.
Breakfasts at hotels are served in continental style, appropriate to the culture of the visited country, and in some cases may be served in a separate hall for groups.
TOURS & EXCURSIONS
All city tours included in the program, Halong Bay, Ninh Binh, Ba Na Hills, Cu Chi Tunnels, and Mekong Delta tours are included in the price.
Domestic flights (Hanoi - Danang - Saigon - Singapore) are included in the package price; baggage allowances are subject to airline regulations.
Tours may be cancelled or their content changed due to restrictions imposed by local authorities, road closures, or unfavorable weather conditions. In such cases, our company is not liable.
The Ba Na Hills cable car line may be closed due to maintenance or weather conditions; in this case, an alternative program will be implemented.
TOUR PARTICIPATION CONDITIONS
The tour program is organized based on a minimum participation requirement of 25 people. If sufficient participation is not achieved, cancellation information will be communicated to you through your agency no later than 20 days before the tour departure date.
In case of a decrease in the number of participants, prices will be recalculated; price differences may occur according to group tiers.